Q1. What are your packaging conditions?
Answer: Usually, we package goods in neutral white boxes and brown cardboard boxes. If you have a legally registered patent, we can package the goods in your brand box upon receiving your authorization letter.
Q2. Warranty?
a year. Beyond the warranty period, we will provide replacement parts, and the price of the accessories will be offered to customers at the factory's most favorable price.
Q3. What are your payment terms?
Answer: T/T 30% as deposit and 70% before delivery. Before you pay the balance, we will show you photos of the product and packaging.
Question 4. What are your delivery terms?
A:EXW,FOB,CFR,CIF,DDU
Q5. What is your delivery time?
Answer: Usually, it takes 10-30 days after receiving the advance payment. The specific delivery time depends on your order and quantity.
Can you produce based on the sample?
Answer: Yes, we can produce according to your samples or technical drawings. We can manufacture molds and fixtures.
Question 7. What is your example policy?
Answer: If we have ready-made parts inventory, we can provide samples, but customers must pay for the sample and shipping costs.
Q8. Do you test all your goods before delivery?
A. Yes, we have 100% testing before delivery
Question 9. How can you establish a long-term good relationship with our business?
Answer: 1. We maintain good quality and competitive prices to ensure that our customers benefit. 2. We respect every customer as our friend, and no matter where they come from, we sincerely conduct business and provide them with assistance.
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